A Maturity Model for Measuring Nonprofit Organizational Development

Product DescriptionNonprofit organizations providing social services face a growing concern for accountability and productivity on the part of funding sources. Methods for improving organizational functioning come and go, with one in vogue until the next one comes along. Organizational or management fads are usually offered as one-size-fits-all solutions to nonprofits in the form of training [...]

The TOEIC® Program Celebrates 30 Years of Measuring Global Workplace English

PRINCETON, NJ–(Marketwire – December 17, 2009) – Thirty years ago this December, an official from Japan’s World Economic Information Service, Mr. Yasuo Kitaoka, approached Educational Testing Service (ETS) about designing an English test that he envisioned would become the international standard for measuring global workplace English. This vision was realized as the TOEIC® Test [...]

Measuring Performance in Public and Nonprofit Organizations

Product DescriptionIn recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency [...]