Nonprofit Management & Operational Advice

Social Media Strategies in Times of Crisis

The variety of social media channels are great for engaging and building a network of supporters. These same channels can also prove challenging in times of crisis. In developing effective strategies of communications on social media, one overarching question is: does this communication truthfully … Read More...

Volunteers as Customers: New Take on Age Old Ideas for Volunteer Management

Customer service isn’t a new concept in the for-profit industry.  It’s commonplace for businesses with paying customers to have a robust customer service management process in place, and they should, considering their customers keep their doors open.  Through the use of customer service management so … Read More...

Responding Before and After a Crisis Is as Important as When It Happens

The last time I checked, nonprofits were still businesses. People are served by a nonprofit’s actions. A nonprofit has staff that addresses those people’s needs. Planning is involved to ensure the business mission is carried out. There is money exchanging hands. So tell me why a non … Read More...

Five Misconceptions about Fundraising

Fundraising and nonprofits go hand-in-hand like a horse and carriage, with one powering the change for the other. In this comparison, fundraising provides the means that allows nonprofits to carry out their goals with speed and efficiency. However, with more than 10 years of fundraising and … Read More...

Embezzlement: Is There a Fox in Your Financial Hen House?

Spotting the signs and symptoms of a wily predator – keep your eyes open  Fraud, stealing, theft, embezzlement…it’s called many things but the end result is that an employee took money that didn’t belong to them, without permission, and converted it to their own personal use. These kinds of inside … Read More...

Discounts for Nonprofits Shipping Internationally

Nonprofits that can present a 501c3 either emailed, faxed  or in person now can receive discount shipping rates when shipping internationally with InXpress, DHL’s only global sales partner. With two worldwide headquarters in Walnut CA United States (340 S Lemon Ave #8813, Walnut CA 91789) and Ma … Read More...

Nonprofit News & Opinions

4 Ways to Get Corporate Sponsors and Donations for your Next Fundraising Event

Let’s face it. Fundraising events are tough to pull off. Even if you have a comprehensive plan in place, a strong team of staff members and volunteers, and a great speaker lineup, things can always go wrong. This isn’t meant to discourage you from hosting fundraising events. On the contrary, it’s … Read More ...

Dos and Don’ts of Charity Auctions

Charity auctions, run properly, are a tremendous fundraising opportunity with the right items and organization.  We consider auctions part of the evening’s entertainment … So make sure they are engaging and fun!  Auctions can make upwards of $1 million (this involved auctioning a Ferrari), but on ave … Read More ...

4 Things To Consider Before Opening Your Wallet- A Lesson in Wise Giving

In 2014, Americans hit an all-time high of charitable contributions. More than $350 billion dollars were given over the course of the year, from pennies dropped into jars to checks written in generous form. As a county, we should feel proud of our increase in attention, both in time and in money, to … Read More ...

Five Steps to Build Capacity of Overseas Field Offices

One of the fundamental goals for nonprofits engaged in international development is to build local capacity in the recipient country.  Most often, however, international development organizations only look at building capacity within the programmatic areas in which the organization is engaged.  For e … Read More ...

9 Steps to Retaining Donors

Getting a donation is one thing, but keeping those donors coming back is something else entirely. Here’s what you can do to turn those one-time donors into long-term benefactors: Keep Service Strong When you’re dealing with products, making sure the donation process goes smoothly helps enc … Read More ...

Implementing Transparency and Donor Privacy

For a nonprofit, transparency is critical for trust, support, loyalty, and long-term sustainability. This means financial accountability, openness about mission and planes, and a holistic view of the organization. Transparency also means that a donor’s rights are clearly informed. An or … Read More ...

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